We use concur for T&E. The integration is/was... okay. Not seamless and their support is mediocre but Concur itself is a good product IMO. Just make sure you create a bi-directional integration. We originally did not and employee, C/D/L changes in multiple locations makes it worse. Also using Avid, but not the AP automation side, strictly for payments and am happy with their offerings.
Used both expensify and concur over the yrs and expensify is better if it has all the functionality you need
I have just deployed Concur for my current client. They selected Concur because their parent company used it before and did not perform a proper requirements capture and fit/gap analysis. They are just using it for expense reimbursement and did not choose the travel booking because it was cost prohibitive. They selected the standard version. They are using Egencia for travel booking They are the B2B arm of Expedia. The Concur integration is not seamless. My client uses a custom segment which the Dell Boomi integration can't write to (we need to create a custom column and use a SuiteScript to transfer the values. The client also requires employees to post their T&E to projects which we needed to create as a linked list (to match the project resource assignments in NetSuite). That was not hard but it is an additional amount of maintenance for the Admin (me). I need to periodically upload the employee to project mapping file. Concur provided an implementation coach who was one of the best consultants that I have worked with. She was an expert at the UI and was very patient as we went through some trials and tribulations during implementation. The system is live now and the expense claims interface with NetSuite. Employee reimbursable expenses come into our system as NetSuite expense claims. Credit card charges come in as Vendor Bills. My client seems happy but I think they missed an opportunity with Expensify. The Concur credit card integration is exceptional and simple. Please let me know if you require any further information.
Has anyone used concur's AP automation feature with NetSuite? We want to push POs from NetSuite into Concur then sync approved invoices back into NetSuite. I am considering setting up a demo but wanted to see if anyone had feedback. Thanks!
Are these for inventory items that need to be received? Direct purchases don't work very well because the receipt needs to be done and that's usually in NS. Same issue if you want your non inventory items to be received.
Have you look at the Celigo-Concur integrations on the Concur site? [Concur Invoice](https://www.concur.com/app-center/listings/5bdcb4c73a4a3f1000b2eee8) [Concur Expense](https://www.concur.com/app-center/listings/5bdcb4137bcaf23100a38aea)
I'm a Netsuite Developer that just completed this integration. It's been working well for us, but it did require a lot of back and forth interaction to get this set up correctly. We used Celigo and tried out their concur invoice templates. Although it can work, it's poorly done. I ended up having to remake almost all of their Celigo flows. What Nick said earlier about standalone Vendor bills is correct. However, it is possible to transform a PO to vendor bill via Celigo. If you have any in house Netsuite Developers, I would consult them to make a custom integration through their API. The Celigo-Concur route is possible, but not really worth the hassle. I've had to write hooks/scripts within their platform to make things work.
Found this post because I'm looking into a Tipalti - Procurify - NetSuite integration. Might be worth exploring for you, as Procurify and Tipalti can work together for 3-way matching, running everything through NetSuite.